Player Wellbeing
pera789 Responsible Gaming
Gaming should always be fun, not stressful. pera789 gives every Filipino player the tools, information, and support needed to stay in control and keep the experience enjoyable.
Our Commitment to You
How pera789 supports a safe and enjoyable gaming environment for every Filipino player.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit directly from your account settings at any time. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a 24-hour cooling-off period. This ensures your spending stays within a budget you are genuinely comfortable with. Our limit tools are designed to put real control in your hands, not just on paper. Every Filipino player deserves to game with peace of mind.
Session Time Reminders
Extended sessions can blur the line between leisure and habit, so pera789 lets you set session duration alerts. When your chosen time is up, a visible on-screen reminder prompts you to take a break and step away. You can also view a full log of your session history from your account dashboard to stay aware of how much time you are spending on the platform. Awareness is the first step toward healthy gaming habits. Taking breaks keeps the experience fresh and fun.
Take a Break
If you feel you need a short pause without fully closing your account, our Take a Break feature lets you suspend access for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in, place bets, or receive promotional messages from us. The break activates instantly and cannot be reversed before it expires, giving you a firm but temporary boundary. This option is ideal when life gets busy or you simply want to reset your mindset. Your account and balance will be safely preserved for when you return.
Self-Exclusion
For players who feel they need a longer or permanent break, pera789 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, your account is immediately blocked, all marketing communications are stopped, and re-registration is prevented for the duration of the exclusion. We take this request seriously and process it without delay — there is no pressure, no persuasion, and no cool-down requirement before it takes effect. Contact our support team to initiate self-exclusion at any time. Your wellbeing always comes before your account activity.
Reality Checks
Reality check pop-ups can be enabled from your account profile to appear at regular intervals — every 30, 60, or 90 minutes — during active gaming sessions. Each alert shows you how long you have been playing, your net result for the session, and gives you a quick option to log out or continue. These gentle nudges are not interruptions but useful anchors that keep you grounded. Staying aware of time and money spent is one of the most effective responsible gaming habits you can build. Small check-ins make a big difference over time.
Support Is Always Here
Our player support team is available around the clock to assist with any responsible gaming request, whether that is setting a limit, activating a break, or simply talking through concerns. You can reach us by live chat or email at [email protected]. We treat every query with full confidentiality and without judgement. If you or someone you know is struggling with problem gambling, we also encourage reaching out to the Philippine Amusement and Gaming Corporation (PAGCOR) or a qualified counsellor. No player should feel alone in navigating these challenges.
Spot the Warning Signs Early
Gambling is meant to be a form of entertainment, and for most players it stays that way. However, it is important to know the signs that gaming may be becoming a problem so you can act before it escalates. If any of the points below sound familiar, we encourage you to use our self-control tools or speak with our support team right away.
- Spending more money than you planned or can afford to lose
- Chasing losses by placing larger or more frequent bets
- Neglecting work, study, family, or personal responsibilities
- Borrowing money or selling possessions to fund gaming
- Feeling restless, irritable, or anxious when not playing
- Hiding your gaming activity from friends or family
- Continuing to play despite wanting to stop or cut back
Quick Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a step back and use one of our responsible gaming tools.
- Do I often spend more than I intended on a single gaming session?
- Have I ever lied to someone about how much I gamble?
- Do I feel the urge to win back money I have lost?
- Has gambling ever interfered with my work or relationships?
- Do I feel anxious or low when I am not able to play?
Game Responsibly, Every Time
pera789 is committed to providing a safe, fair, and enjoyable platform for all players across the Philippines. Use our built-in tools, take breaks when you need them, and never hesitate to reach out to our support team. Have questions? Our FAQ page covers account controls, payment limits, and more. Ready to play smart?